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5G signal disappeared

We have a Samsung Galaxy, iPhone and Gigacube all working from 5G signal on a mast that's 75m from our house. All of a sudden the 5G signal has disappeared. We now get 4G+ signals instead but no 5G. Our wifi still works fine from the Gigacube and our...

ColB by 2: Seeker
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Sim doesn't seem to work in dumb phones?

HiI recently switched from O2 to Vodafone. I have a Sonim Xp5700, which worked fine with O2 but with Vodafone the reception is flakey, when people call me it either tells them my phone is switched off or they can't hear me when I answer. If they can ...

nikafia by 2: Seeker
  • 103 Views
  • 2 replies
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Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...

Roaming not working in Germany

I hope something can be resolved, I’m posting here because all other avenues have been exhausted. I have a Vodafone account and have 3 other phones connected to my account, my wifes and my kids. We keep it this way for ease rather than each of us set...

False positive

Hi, please review and unblock themacsfarm.co.uk. This is had been compromised but site completely rebuilt, removed as many as possible from virus total, 3 remaining who are not being responsive but all the others checked and removed from their lists....

cloudhal by 2: Seeker
  • 121 Views
  • 4 replies
  • 0 thanks

Online access and account problem

I have had a PAYG Acc. over many years. Today I wanted to access the Vodafone "Add Extras" section but couldn't, message ' We're working hard to fix the issue, try again later". I have been trying over 12 hours today (Sunday), same message. When I fo...

comvo by 3: Seeker
  • 59 Views
  • 1 replies
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Incorrect charges on PAYG1

Hello,The last two days, I've been charged the £1 PAYG1 usage charge. However, on both days, I've sent zero SMS, made zero calls and used zero data. In fact, I have mobile data turned off on my device and also blocked in my account "Controls and limi...

All devices locking up at peak time

I don’t know if it’s congestion , cross talk or traffic management but nothing is running smooth at the moment. It’s never been great despite absolutely amazing stats and max speed but just lately it’s getting worse and worse It’s hard to even type o...

Ashlfc by 4: Newbie
  • 356 Views
  • 8 replies
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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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